StudyFree is a rapidly growing edtech startup looking to democratize international education. StudyFree is an online platform that connects students with international opportunities worldwide. We guide students along the entire application process from applying to a program to securing a scholarship and finally immigrating.
Our website: https://studyfree.com/en
Our platform: https://platform.studyfree.com/
You can read some articles about Studyfree here: Publications about us
You can read about our CEO Dasha Kroshkina here
Today, StudyFree is already helping over 78,000 students worldwide to get scholarships and grants and we have more than 98% success rate. We are an American company of Russian origin. We have developed without external investments for 2 years.
We were also selected to participate in the highest-rated US business accelerators Berkeley SkyDeck and TechStars NY. We won several international startup competitions. All this with 0 initial investment - we know how to make money.
Now we have attracted investment and are ready for a steep growth:) Our young active team lives and works in Russia, UK, USA, Canada, Ukraine, Poland, Germany, France as well as Africa and Brazil... and we don't stop there!
We actively grow both in Russia and on foreign markets (USA, Africa, India, Brazil). Our main goal now is to continue to grow on the international markets and build a global community.
As we are growing rapidly, we are looking for a very important person for us - CX Director
The CX Director will lead the Customer Experience department including Customer coverage & Customer support teams, closely collaborating with Product and Community teams.
He/she will be responsible for the increasing of paid users retention, development of customer-centric & WOW service, for the improvement of customers’ retention, research planning, insights generation, for the development of parameters to measure key CX initiatives for providing the best customer experience.
Role Responsibilities: